BUYING ON CITY FURNITURE :
After filling out the order form your items will be put automaticly on hold for you.You will receive a automated email
with a list of the ordered item(s). Within 24 hours i will reply with a pro-forma with the total costs.
This includes the ordered items and the shipping costs. If you agree on the shipping costs you will have 7 working
days to make the payment. As soon payment is confirmed we will send the ordered item(s)
to the requested destination. Every sold item that will be shipped out is insured for the price it
is sold for and includes a tracking nr. If you are buying under a company name please make sure your
VAT / TVA nr is filled out correctly.
If you need further information, please don't hesitate to contact me,
you can contact me by email or directly on 0032 497 101.831
All sold items are well packed for transport. I use plenty of bubble wrap and we fill up
the boxes to the top with polyesterpopcorn. Everything will be insured for the price it is sold for.
I work with several transport companys and will find out the best price for your destination.
Still if you prefer to ship with your own carrier, please specify the following information.
Carrier name and service and your carrier account. We will send the weight and dimensions
of the package.
Credit card payments are accepted with paypal.com
Cash on delivery (C.O.D.) only for Benelux
When you are not satisfied wit your purchased items, we are willing to offer you a refund. A claim
must be made within 10 days after receiving the item(s)
The money will be transferred after we have received the item(s) in the same condition as they were
when they were sent. It is of utmost importance to us that our customers are completely satisfied
with their purchases. If for some reason you would not be satisfied about your purchase,
please inform us so we can try to find a solution together.
Out of our experience we know that an open communication with our clients and partners
will result in smooth and efficient transactions.